MKTG2101

Consumer Behaviour

Faculty of Business and Law Newcastle Business School

10 Units 2000 Level Course

Available in 2014

Callaghan Campus	Semester 1
Ourimbah	Semester 1
UoN Singapore	Trimester 2

Previously offered in 2013, 2012, 2011, 2010

Understanding how and why consumers behave in a given way enables marketers to design and implement better marketing strategies. Consumer Behaviour focuses upon understanding consumer decision-making processes and the various factors that influence these processes. Collaborative work processes, inquiry and communication skills within marketing contexts are focused upon for student attribute development.

Objectives

On successful completion of this course, you will be able to:
1. Discuss the rationale for studying consumer behaviour.
2. Identify and explain factors which influence consumer behaviour inclusive of society and culture.
3. Demonstrate how knowledge of consumer behaviour can be applied to marketing.
4. Develop communication skills both orally and in writing within marketing contexts
5. Demonstrate the capability to work both independently and in a team environment employing inquiry processes to complete marketing projects.

Content

Topics in this course may include:
1. Consumers in the marketplace
2. Consumers as individuals - perception, learning and memory, motivation and values, the self, personality and lifestyles, attitudes, attitude change
3. Consumers as decision makers - individual decision making, buying and disposing, group influence and opinion leadership, household decision making
4. Consumers and subcultures - social class, ethnic racial and religious subcultures, age subcultures
5. Consumers and culture - cultural influences, diffusion of global consumer culture

Replacing Course(s)

MKTG2000

Transition

This course is not available to students who have successfully completed MKTG2000.

Industrial Experience

Assumed Knowledge

MKTG2100 Principles of Marketing

Modes of Delivery

Internal Mode

Teaching Methods

Lecture
Tutorial

Assessment Items

Examination: Formal
Other: (please specify)	Participation
Other: (please specify)	Tutorial activity
Other: (please specify)	Essential Criteria: In order to pass this course you will need to achieve an overall mark of at least 50 percent of the total available marks.
Presentations - Group	Group assignments
Quiz - Tutorial	Multiple choice quiz.

Contact Hours

Lecture: for 2 hour(s) per Week for 12 weeks
Tutorial: for 1 hour(s) per Week for 11 weeks

Timetables