Knowledge Management

Course code GEBU6040Units 10Level 6000Faculty of Science and Information TechnologySchool of Design, Communication and IT

Knowledge management is a relatively new field of study. It is trans-disciplinary in nature and encompasses organisational behaviour and memory, human resource management, social network theory, innovation and information systems. This course takes a "whole of organisation" approach, with an emphasis on the structural and human resource arrangements that support and maximize value creation and knowledge transfer. This course assesses how knowledge management has become a focus for modern organisations and topics covered will largely be driven by current developments within knowledge management. It looks at the structural and cultural elements that support knowledge-focused organisations; examines the rising importance of organisational 'communities of practice'; looks at the role of information technology (in particular collaborative tools) and content management; explores the human resource management implications of implementing knowledge management in an organisation and gives an overview of the processes of accounting for knowledge within organisations.

Not available in 2015

ObjectivesOn successful completion of this course, students will be able to:

1. Demonstrate an understanding of the wide range of tools, techniques and strategies that can be applied in knowledge-focused organisations.

2. Describe the informal arrangements (including organisational culture, and the use of communities of practice, the establishment of trust) for a given organisation or organisational type that maximizes knowledge management practice within that organisation.

3. Select and justify appropriate knowledge management activities and strategies for creating, sharing and using knowledge within specific organisational contexts.

4. Identify and describe the appropriate information technologies that might be employed to enable knowledge management.

5. Identify and describe the conditions for maximising creativity within organisations.

6. Demonstrate an understanding of the value creation chain from knowledge to innovation to intellectual capital.
ContentThis course aims to ensure that students who pass this course can :

* Describe or devise appropriate structural arrangements for a given organisation or organisational type that maximizes knowledge management practices.

* Describe the informal arrangements (including organisational culture, and the use of communities of practice, the establishment of trust) for a given organisation or organisational type that maximizes knowledge management practice within that organisation.

* Describe the human resource practices for a given organisation or organisational type that maximizes knowledge management practices within that organisation.

* Identify and describe the appropriate information technologies that might be employed to enable knowledge management.

* Identify and describe the conditions for maximising creativity within organisations.

* Critically assess the alternative means by which organisational intellectual might be valued within an organisation, and make the case both for and against the valuing of knowledge within organisations.
Industrial Experience0
Assumed KnowledgeNil
Modes of DeliveryInternal Mode
Teaching MethodsCase Study
Lecture
Experience Based Learning
Seminar
Student Projects
Assessment Items
Essays / Written AssignmentsA group or individual case study assignment
Individual essay
Presentations - ClassGroup or individual presentations depending on size of class
Contact HoursLecture: for 36 hour(s) per Term for Full Term