Examines interpersonal communication processes which are required for collaborative/planning roles in disability services. In particular, skills will be developed in the areas of listening, interviewing, conflict resolution, and collaborative problem solving.
Availability2017 Course Timetables
- Semester 2 - 2017
On successful completion of the course students will be able to:
1. Develop knowledge and understanding of aspects of the interpersonal communication processes, which are required for the collaborative/planning roles in disability service
2. Develop listening, interviewing, conflict resolution, and collaborative problem solving skills.
- Introduction and Effective Communication
- Barriers to Effective Communication
- Listening and Active Listening Skills
- Non-Verbal Communication
- Person-Centred Planning
- Conflict, Conflict Resolution and Collaborative Problem Solving
- Working Collaboratively with Non-Verbal Clients
- Collaborating with Professionals
- Collaborating with Parents and Families
Two years of relevant professional experience and/or a relevant graduate qualification
Online Learning Activity: Online Discussion Topics
Written Assignment: Essay Written Assignment
Self-Directed 26 hour(s) per Term
Equivalent 2hrs per week face to face.