Quality Monitoring

Course code BIOS6970Units 10Level 6000Faculty of Health and MedicineSchool of Medicine and Public Health

Describes methods for monitoring performance and outcomes in health services and how the results of these monitoring programs can lead to quality improvement initiatives. Assists the student to understand and appraise measurement and monitoring tools such as management information systems, customer surveys, incident reporting systems and adverse event surveys, clinical performance indicators, benchmarking, and clinical guidelines and pathways.

Not available in 2014

Previously offered in 2006, 2005, 2004
ObjectivesThis course assists the student to understand and appraise measurement and monitoring tools such as management information systems, customer surveys, incident reporting systems and adverse event surveys, clinical performance indicators, benchmarking and clinical guidelines and pathways.
ContentMany of the quantitative methods for monitoring health care outcomes are poorly understood and are often misused. This course describes methods for monitoring performance and outcomes in health services and how the results of these monitoring programs can lead to quality improvement initiatives.
Replacing Course(s)N/A
TransitionN/A
Industrial Experience0
Assumed KnowledgePUBH6150 Introduction to Quality Improvement
Modes of DeliveryDistance Learning : Paper Based
External Mode
Teaching MethodsEmail Discussion Group
Assessment Items
Essays / Written Assignments3 Marked Assignment worth 32% each. Exercises worth 4%.
Contact HoursEmail Discussion Group: for 2 hour(s) per Week for Full Term