Crew Resource Management

Course code AVIA6120Units 10Level 6000Faculty of Science and Information TechnologySchool of Psychology

Promotes a deep understanding of the content of typical Crew Resource Management (CRM) courses by exploring the scientific research in key concept areas, including communication, leadership, decision making, situational awareness and conflict resolution. Issues in CRM program development, implementation, evaluation and regulation are addressed and students are provided with the theoretical knowledge base to facilitate design and evaluation of CRM programs.

Available in 2015

WebLearn GradSchoolTrimester 2
Previously offered in 2014
ObjectivesAt the end of the course students should:
1. Demonstrate a sound knowledge of key concepts in group behavior including:
i group processes
ii communication
iii leadership
iv group decision making
v situational awareness
vi attitudes and motivation
vii conflict resolution
2. Describe methods used in the development of CRM courses for specific organizations.
3. Demonstrate an understanding of the cross cultural implications in CRM training.
4. Discuss the major issues and influences in the implementation of CRM programs
5. Describe methods of program evaluation.
6. Demonstrate an understanding of the political and economic implications of CRM program regulation.
7. Develop an ability to critically review research papers in the field.
8. Identify and locate information relevant to topic areas.
9. Participate in electronic communication.
10. Demonstrate ability to communicate ideas in written form.
11. Demonstrate ability to manage time effectively to complete tasks.
ContentThe course examines issues in CRM program development, implementation, evaluation and regulation. Students are provided with the theoretical knowledge base to facilitate design and evaluation of CRM programs. It also promotes a deep understanding of the content of typical Crew Resource Management (CRM) courses by exploring the scientific research in key concept areas, including communication, leadership, decision making, situational awareness and conflict resolution.
Replacing Course(s)NA
TransitionNA
Industrial Experience1
Assumed KnowledgeIt is expected that the majority of students would hold a CPL, ATPL, LAME or ATS license, and has significant industry experience and/or has completed an appropriate undergraduate degree or equivalent.
Modes of DeliveryDistance Learning : IT Based
External Mode
Flexible Delivery / Student Centred Learning
Teaching MethodsEmail Discussion Group
Forums
Self Directed Learning
Assessment Items
Essays / Written AssignmentsTwo essays submitted via BlackBoard.
Group/tutorial participation and contributionComprises brief written response to 3 specified questions and discussion of others' responses via BlackBoard.
JournalReflective journal integrating course material with workplace experience
Contact HoursForums: for 2 hour(s) per Week for Full Term
Self Directed Learning: for 2 hour(s) per Week for Full Term
Timetables2015 Course Timetables for AVIA6120