Help on campus

Security and emergencies

We do everything we can to keep students, staff and visitors safe when visiting our campuses and facilities. However sometimes emergency situations can occur.

If there is an emergency (including fire, chemical spills, gas leaks, medical emergencies, bomb threats and physical threats) please either:

  • call 000
  • call the emergency line 4921 5888 (Callaghan), 4921 7962 (Newcastle City), 4348 4222 (Central Coast), 0412 595 054 (Port Macquarie) or 8262 6488 (Sydney Campus).
  • use one of the Help Point Emergency Phones located about campus
  • use any lift phone
  • activate a duress button (where fitted)
  • trigger an alarm notification, eg fire alarm.

Snakes, wildlife and other animals on campus

On our bushland campuses it is possible at times to encounter native wildlife such as snakes, spiders or other animals such as unaccompanied dogs. Do not approach the snake or other wildlife, which may move away by itself if noise is made or it senses human presence. If you encounter wildlife or an animal that you think may pose a risk to others, then you can call Security on 4921 5888 (Newcastle campus at Callaghan), 4921 7926 (Newcastle City precinct), 4348 4222 (Central Coast) or 0412 595 054 (Port Macquarie) who can barricade an area and take further actions if required.

Infrastructure and Facilities Services (IFS) can be contacted on 4921 65000 to report non-threatening encounters with animals, such as reporting a stray dog, as IFS have a list of external agencies that they can contact regarding this.

You can also contact WIRES (NSW Wildlife Information, Rescue and Education Services Inc.) directly on 1300 094 737 if you would like to report any orphaned or injured wildlife.

First aid

We have over 100 qualified first aid officers across Newcastle, City precinct, Central Coast and Sydney locations, as well as at other University staffed sites.

Find your nearest first aid officer (PDF, 121KB).

First aid officers:

  • provide first aid assistance to staff, students and visitors
  • ensure First Aid Kits are stocked
  • report incidents and list first aid provided through the Online Incident Report Form
  • provide assistance in the event of an evacuation.

For more information see:

Lost property

Security Services manage lost property. If you are looking for a lost item, please email Security Services with the following information:

  • the date and location the item was lost (if known)
  • a detailed description of the item (colour, brand, distinctive markings etc)
  • your contact details

Please also contact Security Services if you have found lost property. Please bring items to Security Services in the  Services Building at Newcastle campus (Callaghan) or Facilities Management Building at Central Coast campus (Ourimbah) as soon as possible.

All lost property is kept for one month. After that time, if the owner cannot be identified we will dispose of the item appropriately.