SnipITs - Issue 7 2008

IT Support Over the Christmas Period

IT Services will offer limited support during the University Christmas Closedown including; rectification of priority 1 outages, limited telephone support via the 17triplezero IT Service Desk, and planned project work, however there will be no on-site desktop support and business hours will be reduced.

Opening hours for the 17triplezero IT Service Desk are:

22 - 24 Dec 2008;
9am to 5pm

25 Dec 2008 - 4 Jan 2009;
No service - University Closedown Period

5 - 6 Jan 2009;
9am to 5pm

7 Jan 2009;
Normal service resumes at 8am.

Christmas Wishes

On behalf of everyone in IT Services I wish you a wonderful Christmas break, whatever it may mean to you, your family and friends.
May 2009 be a year of success, laughter and happiness.

Ian Pike
Acting CIO

Subscribe to SnipITs

Enter your details on the following webpage:
http://mailman.newcastle.edu.au/mailman/listinfo/it-snipits.
You will be sent email requesting confirmation.

Please pass SnipITs on to anyone in your area who may wish to subscribe.

Feedback

Send your feedback on SnipITs to snipits@newcastle.edu.au.